SKU: SL-5406
Smart Temperature Control & Timer
Snailax Foot Spa can maintain water at your ideal temperature (95°F-118°F). Set the timer from 10 to 60 minutes for a customized, relaxing foot soak.
Enhanced Massage Design
Foot bath massager features 8 massage rollers to soothe tired feet, improve circulation
Convenient Handle & Drainage
The collapsible foot spa Includes a sturdy handle and drainage outlet for easy portability and mess-free water removal—perfect for all ages.
Relaxing Pumice Stone, Bubbles
Enjoy gentle pumice Stone, bubble therapy that enhances relaxation while evenly heating the water for ultimate comfort.
Collapsible & Space-Saving
Foot Spa with heat easily folds for storage in small spaces like under sofas or beds, making it a practical and stylish addition to any home.
Perfect Gift Choice
This perfect gift choice is designed for anyone in need of some pampering. Treat your loved ones to the ultimate soothing experience, as this massager rejuvenates tired feet and provides much-needed relief.
WARRANTY AND RETURN POLICY
Warranty:
- If the product(s) is damaged or defective within a reasonable time,Snailaxoffers the warranty as below.
Period | Return for refund | or Return for replacement | Who paid shipping? |
Within 30 Days | Yes | Yes if undamaged | Snailax |
31- 90 Days | Yes after being justified | Yes after being justified | Snailax |
91 Days - 1 Year | No | Yes after being justified | Buyer |
1 Year - 3 Years | No | Only to buyers who have received an extended warranty | Buyer |
- Snailaxwarrants theproduct to be free from defects in workmanship and materials, undernormaluse, for a period of12 months (standard)fromthe original invoice date, except as noted below.Snailax products can be repaired or replaced within the warranty period orreturned for a refund (See “Refund Procedures”below) within 90 days if the products break down in the period of proper use.
- The warranty extends only toconsumer(s), NOT to any retailer(s) or reseller(s).
- This warranty is effective only if the product is purchased and operated in the countryin which theproduct is purchased.
- Warranty claims for product defects, unless an extended warranty is registered,expire 12 months from the purchase day.
- Warranty claimsCANNOTbe processed for items that have exceeded the warranty period.
- The warrantydoes NOT cover the replaced product.
- The warrantydoes NOT cover the refurbished product.
- The warrantydoeshave other limitations as below“Warranty Limitations”.
- To obtain warranty service on Snailax product(s), follow“Warranty Claim Procedures”
- Please keep the original packaging for 90 days for future returns if necessary.
WarrantyClaim Procedures:
- Any productthecustomer believes is defective andseeks for warranty,thecustomer must provide toCustomer Support:
- Valid proof of purchase (see below the definition of valid proof of purchase);
- Picturesand/or descriptionsare required to claim defectivemerchandise;
- Model number and SeriesNumber label attached to each product
- If thewarrantyclaim is justifiedby Snailax Customer Support,thecustomer(s) willobtain fromSnailaxa Warranty/Return Authorization Number (RMA Number) and prepaid shipping label.
- Snailaxreservesthe right to specify that items be returned to thedesignatedwarehouse for inspection or beinspected by our representativein the field or be retained by the customer.
- Any claim for defective merchandise returns must be packed in original packaging
- The item(s) will be repaired or replaced or arefundcredit will be issued(within 90 days from the date of original purchase) once the item(s) are delivered.
When returning items with RMA# and a prepaid shipping label provided by Snailax, Snailax takes responsibility for any damage or loss incurred in transit.
Valid proof of purchaseunder this Warranty:
Order numbers from online purchases made through Snailax official store (www.snailax.com) or Snailax'sdirect-authorized resellers,currentlyonly atAmazon/eBay/Walmart.For product(s) obtained from other Channels, please contact the customer service of the Channel directly for the appropriatesolution.
Warranty Limitations:
This warranty does not include:
- Normal wear and tear
- Any condition resulting from other than ordinary residential wear or any use for which the productwas not intended, such as use in rental or contract trade or commercial use;
- Any condition resulting from incorrect or inadequate maintenance or care
- Damage resulting from misuse, abuse, negligence, accidents, or shipping damage, exposed toenvironmental conditionstemperatures, water,improperoperation,improper installation, improper use of electrical supply; transportation damage; theft; vandalism or .
- Damage resulting fromthe attachment or modification of any unauthorized accessories;
- Fail to show validproof of purchasethrough Snailax official store(www.snailax.com) or Snailax's direct-authorized resellers, such as Snailax official stores at Amazon/eBay/Walmart.
- Lost or stolen products
- Items that have expired their warranty period
- No quality-related issues (after 30 days of purchase)
- Free product/ Giftofferby Snailax
- unauthorized repairs or modification;
- Purchases from unauthorized resellers
- Replaced Product(s)
- Certified Refurbished products are not covered by the warranty
- AccessoriesProduct(s),eg. Adapters, cover etc.
- Dissatisfaction due to buyer’s remorse(after 30 days of purchase)
- Free return within 30 days excludes Alaska, Hawaii, and United States Minor Outlying Islands UM
- Please contact us orfill out the form for warranty registration within 60 days of purchase, otherwise, the warranty is void
Refund Procedures:
- Undamaged products can be returned for a full refund for any reason within 30 calendar days from the date of purchase or90 days if justified by Snailax support.Please reach out to Snailax customer support to initiate a return.Kindly state your reasons and providevalid proof of purchase.To be eligible for afullrefund,your item must be in the original packaging and you must havevalid proof of purchase.
- Snailax support will create RMA and send the prepared label to you.
- Once the returned item arrives at the Snailax’s warehouse for inspection, the refund process will begin.The refund will be credited back to the same payment method as your original purchase. Processing time typically takes 3-7 business days.
- Returns may be rejected if items do not meet the above requirement.A prepaid return label will be provided upon request. Contactsupport@snailax.com.
- If the purchase is not made through Snailax authorized stores at Amazon/Walmart/eBay, please contact the retailer directlyand follow their instructions for a refund.
Return an itemonyourownlabelfor the REFUND.
- Within 30 days from the date of your original purchase.
- Kindly state your reasons and provide your order number and which platform to purchase.
- Snailax support will create RMA and share the corresponding return address with you. You will prepare the shipping on your own.
- Your item must be in the original packagingand remains in unused condition.
- Refunds will be issued once the item arrives at our warehouse.
- Tips: for the refund to be processed in a timely manner, please be sure to send a return notification to Snailax by email with the following information: RMA, Name of the shipping carrier and tracking number.
The buyer will be responsible for shipping costsinthe following situations:
- Unauthorized returnswithout RMA#
- Returning products for any reason other than a proven defect
- Buyer’s accidental returns (e.g. forget to pick up the item)
- Returning defective items require international shipping
- Returning items claimed to have defects but were found by Snailaxinspection team tobe innormalcondition
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAXSHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION (1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION, RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND (3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE, AND WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.
Snailax reserves all the right for final interpretation of these Terms of Warranty and Return Policy above and the right to change, modify, add or remove portions of these Terms at any time without prior notification.
Free Shipping On All US Orders （Except Alaska, Hawaii, and United States Minor Outlying Islands UM)
Handling time: 1 business day
Customerswho ship their orders within the US should expect to receive their orders within3 to7 business days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately (support@snailax.com) and we will help to confirm the status of your order.
All your orders are sent via FedEx or USPS or UPS
International Shipping Rates
Canada：
Free Standard Shipping on orders over $50 USDand charge$15 for orders under $50 USD.
Europe & United Kingdom:
Free Standard Shipping on orders over $79.99USDand charge$15 for orders under $79.99 USD.
Except for the countries mentioned above, we cannot deliver to other areas.If you cannot find the region you want to ship to on the product page, it means that the product is out of stock or not sold in this region.
Extra Shipping Cost Required
If an order is being shipped out to an incorrect shipping address, it is recommended to contact the carrier directly after an item ship to see what options might be available. For example, enrolling in UPS My Choice will allow you to track and manage your shipments. Other carriers may have their own options. If you insist on changing the address from our end, we have a fee for delivery requests to any other addresses.
NOTE:
We are unable to ship to P.O. Boxes, please email usatsupport@snailax.com if you have any questions.
Customer Services
If you need help or have questions about your product inquiry, order delivery, or have question about return and refund, or payment related, or other questions, please fill the form below or contact our customer service team at support@snailax.com
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Technical Support
If you need help or have questions about your order, please fill the form below orcontact our technical support team at support@snailax.com
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Marketing
Do you work for a Marketing or Advertising firm and believe that you can offer valuable services to Snailax?If you are a wholesales or an influencer who want to cooperate with us, please fill out the form below or send an email to sales@snailax.com
Snailax Corp. （US）
3914 Bestech Dr, Suite A, Ypsilanti, MI 48197
Tel:1.734.709.6982
Singapore Office
18 Cross Street, #02-101
JustCo S2061 at Cross Street Exchange,
Singapore 048423
Tel: +65-97509030
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Security
Refund Policy
WARRANTY AND RETURN POLICY
Warranty:
- If the product(s) is damaged or defective within a reasonable time,Snailaxoffers the warranty as below.
Period | Return for refund | or Return for replacement | Who paid shipping? |
Within 30 Days | Yes | Yes if undamaged | Snailax |
31- 90 Days | Yes after being justified | Yes after being justified | Snailax |
91 Days - 1 Year | No | Yes after being justified | Buyer |
1 Year - 3 Years | No | Only to buyers who have received an extended warranty | Buyer |
- Snailaxwarrants theproduct to be free from defects in workmanship and materials, undernormaluse, for a period of12 months (standard)fromthe original invoice date, except as noted below.Snailax products can be repaired or replaced within the warranty period orreturned for a refund (See “Refund Procedures”below) within 90 days if the products break down in the period of proper use.
- The warranty extends only toconsumer(s), NOT to any retailer(s) or reseller(s).
- This warranty is effective only if the product is purchased and operated in the countryin which theproduct is purchased.
- Warranty claims for product defects, unless an extended warranty is registered,expire 12 months from the purchase day.
- Warranty claimsCANNOTbe processed for items that have exceeded the warranty period.
- The warrantydoes NOT cover the replaced product.
- The warrantydoes NOT cover the refurbished product.
- The warrantydoeshave other limitations as below“Warranty Limitations”.
- To obtain warranty service on Snailax product(s), follow“Warranty Claim Procedures”
- Please keep the original packaging for 90 days for future returns if necessary.
WarrantyClaim Procedures:
- Any productthecustomer believes is defective andseeks for warranty,thecustomer must provide toCustomer Support:
- Valid proof of purchase (see below the definition of valid proof of purchase);
- Picturesand/or descriptionsare required to claim defectivemerchandise;
- Model number and SeriesNumber label attached to each product
- If thewarrantyclaim is justifiedby Snailax Customer Support,thecustomer(s) willobtain fromSnailaxa Warranty/Return Authorization Number (RMA Number) and prepaid shipping label.
- Snailaxreservesthe right to specify that items be returned to thedesignatedwarehouse for inspection or beinspected by our representativein the field or be retained by the customer.
- Any claim for defective merchandise returns must be packed in original packaging
- The item(s) will be repaired or replaced or arefundcredit will be issued(within 90 days from the date of original purchase) once the item(s) are delivered.
When returning items with RMA# and a prepaid shipping label provided by Snailax, Snailax takes responsibility for any damage or loss incurred in transit.
Valid proof of purchaseunder this Warranty:
Order numbers from online purchases made through Snailax official store (www.snailax.com) or Snailax'sdirect-authorized resellers,currentlyonly atAmazon/eBay/Walmart.For product(s) obtained from other Channels, please contact the customer service of the Channel directly for the appropriatesolution.
Warranty Limitations:
This warranty does not include:
- Normal wear and tear
- Any condition resulting from other than ordinary residential wear or any use for which the productwas not intended, such as use in rental or contract trade or commercial use;
- Any condition resulting from incorrect or inadequate maintenance or care
- Damage resulting from misuse, abuse, negligence, accidents, or shipping damage, exposed toenvironmental conditionstemperatures, water,improperoperation,improper installation, improper use of electrical supply; transportation damage; theft; vandalism or .
- Damage resulting fromthe attachment or modification of any unauthorized accessories;
- Fail to show validproof of purchasethrough Snailax official store(www.snailax.com) or Snailax's direct-authorized resellers, such as Snailax official stores at Amazon/eBay/Walmart.
- Lost or stolen products
- Items that have expired their warranty period
- No quality-related issues (after 30 days of purchase)
- Free product/ Giftofferby Snailax
- unauthorized repairs or modification;
- Purchases from unauthorized resellers
- Replaced Product(s)
- Certified Refurbished products are not covered by the warranty
- AccessoriesProduct(s),eg. Adapters, cover, etc.
- Dissatisfaction due to buyer’s remorse(after 30 days of purchase)
- Free return within 30 daysexcludes Alaska, Hawaii, and United States Minor Outlying Islands UM
- Please contact us orfill out the form for warranty registration within 60 days of purchase, otherwise, the warranty is void
Refund Procedures:
- Undamaged products can be returned for a full refund for any reason within 30 calendar days from the date of purchase or90 days if justified by Snailax support.Please reach out to Snailax customer support to initiate a return.Kindly state your reasons and providevalid proof of purchase.To be eligible for afullrefund,your item must be in the original packaging and you must havevalid proof of purchase.
- Snailax support will create RMA and send the prepared label to you.
- Once the returned item arrives at Snailax’s warehouse for inspection, the refund process will begin. The refund will be credited back to the same payment method as your original purchase. Processing time typically takes 3-7 business days.
- Returns may be rejected if items do not meet the above requirement.A prepaid return label will be provided upon request. Contactsupport@snailax.com.
- If the purchase is not made through Snailax authorized stores at Amazon/Walmart/eBay, please contact the retailer directlyand follow their instructions for a refund.
Return an itemonyourownlabelfor the REFUND.
- Within 30 days from the date of your original purchase.
- Kindly state your reasons and provide your order number and which platform to purchase.
- Snailax support will create RMA and share the corresponding return address with you. You will prepare the shipping on your own.
- Your item must be in the original packagingand remain in unused condition.
- Refunds will be issued once the item arrives at our warehouse.
- Tips: for the refund to be processed in a timely manner, please be sure to send a return notification to Snailax by email with the following information: RMA, Name of the shipping carrier and tracking number.
The buyer will be responsible for shipping costsinthe following situations:
- Unauthorized returnswithout RMA#
- Returning products for any reason other than a proven defect
- Buyer’s accidental returns (e.g. forget to pick up the item)
- Returning defective items require international shipping
- Returning items claimed to have defects, but were found by Snailax inspection team tobe innormalcondition
Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAX SHALL HAVE NO LIABILITY FOR, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS OUTLINED IN THIS WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION (1) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (2) ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION, RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND (3) ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE, AND WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.
Snailax reserves all the right for final interpretation of these Terms of Warranty and Return Policy above and the right to change, modify, add or remove portions of these Terms at any time without prior notification.
